The headline
REskout takes a 10% platform feeon every sale processed through a Creator Store, plus Stripe's card processing fee of 2.9% + 30¢, which we pass through at cost. If a buyer pays $100 for a creator's product, the creator receives $86.80: REskout keeps $10 and $3.20covers Stripe's processing.
What you get for the 10%
- Hosted storefront at reskout.com/your-slug
- Stripe Connect onboarding + automatic payouts
- Order processing, receipts, and post-purchase access delivery
- SEO + discovery surface across category pages and search
- Built-in inquiry inbox for buyer questions
- Customer review collection tied to your storefront
Refunds
Refunds are creator-managed. Each creator decides their own refund policy and can issue refunds directly from their dashboard within the Stripe-supported window (typically 180 days from the sale). REskout returns its 10% platform fee on refunded orders. Stripe does not return its processing fee when a charge is refunded, so the 2.9% + 30¢ on that sale is not returned.
Payouts
Payouts go directly from Stripe to the creator's connected bank account on a rolling two-business-day schedule (Stripe's standard). REskout never touches the funds — Stripe Connect routes the creator's share directly to them, and the platform fee plus processing goes to REskout. Creators see every payout, fee, and refund inside Stripe.
Disclosure on every product
The fee is disclosed inside the creator dashboard every time a product is created or edited, on the checkout page when a buyer pays, and on this dedicated page. We believe operators deserve to see exactly where their money goes.
Negotiated rates
The standard platform rate is 10% (plus Stripe processing). Founding creators and high-volume partners may receive a custom rate set in their creator record by the REskout team — if a custom rate applies, it's shown alongside the standard disclosure inside the creator dashboard.
Questions
Reach us at ashley@reskout.com — we'll get back to you within a business day.